The Hard Rock Hotel in Riviera Maya is a nice place to get away that is just a short drive from Cancun, Mexico. I had never been to an all-inclusive resort before, and it was a really nice treat. Food and snacks are laid out around bars and kitchens all around the resort, and you are welcomed to just take from them as you please. Staff travels around and asks you if you’d like a drink as you relax by the ocean. While most rooms don’t give you a view of the water, the balconies all have hammocks for you to swing on, and that was a nice touch. I really thought the rooms were modern and clean, and the room I stayed in had a sky terrace. While the stairs up to the sky terrace along with the extra rooftop balcony was cool, it wasn’t worth the extra money if you only went in on it for the Jacuzzi that’s up there. The Jacuzzi up on the roof is a bathtub-like Jacuzzi, and the water doesn’t get very warm. I’m not sure if that’s a cultural difference or just a danger since it gets so hot and humid there, but all the Jacuzzis on-site are luke-warm at best. So, your rooftop Jacuzzi isn’t going to be what you’re thinking it is if you are anticipating a steaming hot soak.
That aside, it was truly a luxury experience laying around the beach-side covered by huts with straw roofs. That being said, it is a VERY LARGE resort, so you will get your exercise, too. There are two sections- Heaven, which is adults only, and Hacienda, the family side. Both are very spread out across the beach, and you need to ride on a golf cart to get from one side to the other, unless you’d like to walk the distance yourself. So, you can relax and get a nice workout in if you’d really like to see it all.
The Hard Rock Riviera Maya is definitely a party place, so I wouldn’t expect it to be too quiet, but I actually liked that it had a nice balance between quiet getaway and fun event.
The restaurants on site were fantastic. There was a wide variety of food options from burgers to sushi to hibachi. The room service was included in the all-inclusive services, as well. All of the food I had was delicious.
And, you can easily find a multitude of getaways and excursions, many of which your room credits will cover. The technicality of going through an outside vendor can be very challenging, as my excursions were booked through Lomas Travel Agency, and they were nowhere near as organized as I had hoped, causing me to loose hours of my vacation chasing them down. If you go through the hotel, however, it is much easier and clear. Luckily, the concierge was able to help me figure everything out.
All in all, if you want to have an easy vacation in an all-inclusive resort, I’d give the Hard Rock a try! Especially if you’re looking for a fun getaway.